Policies & شرایط

Cancellation Policy

We require at least 24 hours' notice for any cancellation or reschedule. Late cancellations made within 24 hours of the appointment, or no-shows where the guest does not arrive, are billed at 50% of the booked service price. The fee is charged to the card on file or invoiced and must be paid before any future booking.

We understand that things come up. If you have an emergency, contact us as soon as possible at (323) 775-3637 or hello@muasalon.com — we will work with you in good faith.

Repeated late cancellations or no-shows may result in our requiring full prepayment for any future booking. Bridal and permanent makeup deposits are governed by the additional terms in sections 04 and 05 below.

Service Policy

Please arrive 5–10 minutes before your appointment. Late arrivals may result in a shortened service window or — if the late arrival affects the next guest — a need to reschedule. The service fee is still owed for any work that was completed.

Children are welcome in the studio under direct adult supervision. For safety reasons, only the guest receiving the service may be in the chair area.

قیمت‌گذاری on every menu item is a starting point. Final cost depends on hair length, density, condition, and the complexity of the look. We always confirm the quote before we begin. See current pricing on the منوی خدمات.

We reserve the right to decline service for any reason including, but not limited to, unsafe behavior toward our staff or other guests, untreated contagious conditions in the treatment area, or contraindications to a procedure.

آرایش دائم

Permanent makeup at MUA Salon is performed only after a full consultation, color match, and shape map. A health-screening questionnaire is reviewed at every appointment.

We do not perform permanent makeup on guests who are pregnant or breastfeeding, on blood thinners, recovering از chemotherapy, with active skin conditions in the treatment area, with diabetes that is not well controlled, with keloid scarring tendencies, or who have taken Accutane within the last 12 months.

The 6–8 week perfecting touch-up is included in your initial price and must be completed within 12 weeks of the original appointment. روتوش beyond that point are billed at our standard color-boost rate.

Permanent makeup pigment is a semi-permanent deposit into the upper skin layer. Final result varies with skin type, sun exposure, skincare routine, and adherence to aftercare. We do not guarantee a specific longevity. See the full permanent makeup page for healing timelines and aftercare.

شرایط & Conditions

By booking an appointment with MUA Salon you agree to these policies. We may update them از time to time; the version applicable to your appointment is the version published on this page on the day of booking. Material changes will be posted with an updated "Last updated" date.

Liability. MUA Salon, its owners, and its team carry professional liability insurance. We are not liable for damage to personal items left in the studio. Please keep handbags, garments, and electronics within reach.

Photography. We may photograph completed work for our portfolio, social, and marketing channels. Faces will not be shown without written consent. You may opt out at any time by emailing hello@muasalon.com.

Privacy. Information you share with us — name, contact, health screening — is kept confidential and used only for the purposes of running your appointment, contacting you about it, and complying with applicable law.

Governing law. These policies are governed by the laws of the State of California. Any dispute will first be addressed in good faith between the parties; unresolved disputes will be handled in Los Angeles County, California.

Questions about these policies? ایمیل بزنید به hello@muasalon.com or read the FAQ مراجعه کنید.